Shipping Policy – Woodin.in (Wood India Network)
Thank you for shopping with Woodin.in! We are committed to delivering your handcrafted wooden products safely and efficiently. Please read our shipping policy carefully.
1. Shipping Coverage
We currently ship across India. For international shipping, please contact our support team before placing an order.
2. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Made-to-order or customized products may take additional 5–10 business days to process, depending on the complexity and craftsmanship involved.
3. Delivery Time
Standard Delivery: 4–7 working days (metro cities)
Remote Areas: 7–12 working days
Customized Products: Delivery timelines will be communicated at the time of order confirmation.
4. Shipping Charges
Free shipping on orders above ₹4999
For orders below ₹4999, a nominal shipping fee will be calculated at checkout based on location and product dimensions.
5. Tracking Information
Once your order is shipped, you will receive a tracking ID via email/SMS to monitor your shipment’s progress in real-time.
6. Delivery Partners
We partner with trusted logistics providers like Delhivery, Bluedart, DTDC, and India Post to ensure reliable delivery.
7. Delays and Exceptions
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather, strikes, or logistical issues.
In case of any delay, our team will proactively communicate updates via email or phone.
8. Damaged or Lost Shipments
If your item arrives damaged, please notify us within 48 hours with photo evidence.
For lost packages, we will coordinate with the courier and offer a resolution or replacement as per our policy.
9. Contact Us
For any shipping-related queries, feel free to contact our support team at:
📧woodinnetwork@gmail.com
📞 +91-7022298881